My stay at the Lido Hotel was disappointing. While the location is convenient and the main hall appeared spacious, the overall cleanliness of my room was a concern. I experienced issues with dirty carpets and stained bed sheets, which made my stay quite uncomfortable.
Rooms
5.0
The room I stayed in had a stained couch bed and partially clean areas. the view from the balcony was nice though. Unfortunately, the overall cleanliness left a lot to be desired.
Service
5.0
The staff at the hotel were generally pleasant. I did encounter some issues with miscommunication regarding breakfast times, which was frustrating.
Location
5.0
The hotel is close to public transport and not far from the Mall of the South, which is a plus. It was easy to get around the area.
Dining
5.0
Breakfast was included in my booking, but upon arrival, I was told it was not. This was disappointing, especially since I was looking forward to starting my day with a meal.
Facilities
5.0
The pool area looked dark and murky, not appealing at all. They did have housekeeping kept relatively organized.
Robert
United States of America,
December
2024
5.2/10
While the bed in my room was comfortable, I found the overall cleanliness to be lacking, with dust and hair evident upon arrival. The staff were friendly, yet the disorganization with breakfast and noise from events nearby made my stay less than ideal.
Rooms
6.0
My room felt spacious, but it wasn't cleaned properly, with dust in various areas and hair on the bed. On my second night, I was in a smaller room that was also dusty.
Service
5.0
The staff were generally welcoming, but I faced issues with a rude receptionist when I queried breakfast times. The response felt dismissive, which was disappointing.
Location
7.0
Lido Hotel is conveniently close to Mall of the South and public transport options, making it easy to get around Johannesburg.
Dining
5.0
Breakfast was included in my stay, but it felt overpriced for what was offered. I didn't get a chance to try it the following morning due to my experience.
Facilities
5.0
The hotel has potential with various amenities, but general maintenance is lacking. The parking area also seemed disorganized due to events taking place.
Lewis
United States of America,
December
2024
6.0/10
My stay at Lido Hotel was a mixed experience. On one hand, I found the staff to be warm and welcoming, which made my time there pleasant. However, the room cleanliness and the unavailability of necessary amenities significantly detracted from my overall satisfaction.
Rooms
6.0
The rooms appeared clean but needed some upgrades. The bathroom had issues like a broken window handle and insufficient toiletries. Also, there were no extra blankets for the cold winter nights.
Service
7.0
Staff were friendly and accommodating. They provided assistance during my stay, especially when I faced payment issues at the restaurant.
Location
8.0
The hotel is conveniently located close to public transport and near the Mall of the South, making it easy to explore the area.
Dining
5.0
Though dining was included, the food options were limited, and I couldn't order from delivery apps, which was frustrating. I found the food quality lacking, unfortunately.
Facilities
5.0
While housekeeping was consistent, the overall facilities felt outdated, and there were issues with water supply on the first night that interrupted my plans.
Aaron
United States of America,
October
2024
6.0/10
I had a mixed experience during my stay at Lido Hotel. The location was great, close to shopping and public transport, and the staff were friendly and professional. However, I encountered several issues, including poor cleanliness in the hallways and a noisy event that disturbed my sleep.
Rooms
5.0
The room was partially clean, and while the air conditioning and TV worked well, I found the couch bed uncomfortable. I also noticed some stains on the bed sheets.
Service
5.0
The staff were fairly pleasant, and I appreciated their willingness to accommodate my needs. They even checked the room for me before I entered, which was a nice touch.
Location
5.0
Being close to Mall Of The South and public transport was convenient, making it easy to explore Johannesburg. However, I found that leaving the premises during peak hours was challenging due to traffic.
Dining
5.0
I paid for breakfast through my booking, but upon arrival, I was informed that it wasn't included. This was disappointing and affected my overall experience.
Facilities
5.0
The main hall was spacious and matched the online advertisement, but I found the swimming pool to be dirty, which was a letdown.
Charlotte
United States of America,
October
2024
6.6/10
I had a mixed experience at Lido Hotel. The food was fantastic and really gave you your money's worth, plus I loved the relaxing outdoor area by the pool. However, the WiFi could have been better, and the TV only had limited channels, which made streaming difficult. Overall, I had a decent stay but with some areas needing improvement.
Rooms
7.0
The Superior Double Room I stayed in was clean and comfortable, which made a great difference. Though, it would have been better if there were better WiFi options and more entertainment on the TV.
Service
8.0
The staff were really polite and kind throughout my stay. They made the experience more enjoyable with their attentive service.
Location
8.0
The hotel is conveniently located close to the Mall Of The South and public transport, making it easy to get around.
Dining
9.0
Dining was included in the amount, and the food truly stood out as amazing. I felt like I got great value for what I paid.
Facilities
7.0
The outdoor area and pool were lovely and relaxing, though there were times when it got busy. Housekeeping kept my room very clean.
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